SHIPPING

Where does Paradox ship?

Standard ORDERS OVER $50 (5-9 business days): FREE

Preferred (3-7 business days): $10

Expedited (2-3 business days): $15

Rush (1-2 business days): $25

Paradox currently ships to the 50 states, Puerto Rico, Canada, and the UK. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas up north in Canada.

When will my order ship?

Here’s how it works: you order, we process, then we ship.

Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

PLEASE NOTE THat presale orders may have different ship dates. see details at time of order.

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email HELP@PARADOXBEAUTY.co

How can I change the country I am shopping in?

At this time, we can only ship to the country you are shopping in. If you would like to change the country and currency you’re shopping in and shipping to, scroll all the way down to the bottom of the page and click on your country flag.

RETURNS

How do I place a return or exchange?

We're sorry you didn't love your PARADOX. Please reach out to HELP@Paradoxbeauty.co with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

What’s your return policy?

All returns must be processed within 30 days of receiving the order. Order # must be provided to place a return.

You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded. Email us at HELP@Paradoxbeauty.co and we'll help you place the return. 

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.